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Pointer Salutes: Collins,
Waters & Bridgman: Ad agency changes name, not priorities
By Kelli Caplan
Howard
Waters takes great pride in having sat at the helm of Waters Advertising
Agency for years. He adores dealing with clients and their projects.
But he is not so keen on manning the business side of the firm.
I always muddled through it, he says. But I always
felt like if the company was going to grow, it was not going to
be with me running the business component. I am best at working
with clients.
Now,
Waters will have plenty of time to do just that. In October, Waters
formed at partnership with two other people, Sandy Bridgman and
Paul Collins. The firm is now called Collins, Waters & Bridgman.
Collins, who joined the firm in 2003, is chief executive officer,
and Bridgman, with the firm since 1978, is executive vice president/account
services. Waters continues to serve as president. It has changed
us in a very positive way, Waters says. Collins will focus
on the strategy and vision for the future of the firm. He is working
on expanding the firms reach in both Virginia and other states.
Collins sees great potential when it comes to growth, he says. Since
Collins, a former president of a Florida software company, arrived
at Waters, the firm has experienced a 15 percent growth.
In
fact, for the first time, the 12-person firm will be expanding outside
of Newport News this summer when it opens a satellite office in
a huge new development in Williamsburg. Collins says he is hoping
the firm will be able to capitalize on the astronomical growth that
is occurring in the Williamsburg area. We think there is real
potential there, he says. While there is room for expansion,
Collins says, it is important that the firm not get so large that
it loses its personal touch. And although the firms name has
changed, the core values that have made it so popular among businesses
have not, the partners all say. The client still reigns, first and
foremost, they say. The firm has about 20 clients it works with
regularly and 20 more that it deals with on a project-to-project
basis.
Collins,
Waters and Bridgman handles a plethora of services that relate to
advertising, public relations, and marketing. They have expertise
in print and broadcast media, displays, special event and meeting
planning, and audio/visual presentations. We are at our best
when we can handle everything from soup to nuts, Waters says.
We kill with our client services. We do whatever we have to
do.
The
firms client base is extremely loyal, says Waters, who took
over as president in 1984. That, he says, is because the agency
works so hard getting to know a clients needs. The firms
personal touch is What has kept us here almost 50 years,
Waters says. Waters father, Leonard, started the agency in
1960. In its more than 40 years, the firm has retained much of the
vision of Leonard Waters.
Howard
Waters says his father would have been thrilled by the changes.
He probably would have thought it was great, he says.
Thats one of the things that kept crossing my mind.
I talked to a number of his cronies, and they told me that he would
have been happy with it.
Since
the beginning, the agency has worked to earn a clients trust,
100 percent, Bridgman says.
They often include us in in-house seminars and training,
she says. They are very comfortable with us. We get inside
what they do. The staff at Waters is remarkable, Collins says.
He says there is a perfect mix of left brain and right brain
people.
One
of the more creative people at the firm, Philip Burcher, who is
executive vice president/creative services, says the changes at
the agency have been nothing but positive. It has been really
good, he says. Im pleased with the changes so
far. We are projecting a different image in the marketplace. To
me, it represents prosperity. We are bigger and better than ever
before. |